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Help Center
General Questions
Appointment Booking
Payment
Pricing & Fees
Scheduling
Order Changes
Company Information
LoadUp Services
Other Services
Safety
What We Take
General Questions
Refunds & Cancellations
Service Issues
General Questions
Refunds & Cancellations
How do I get reimbursed if I cancel the appointment?
Does LoadUp reimburse the customer if it is the companies fault there is a cancellation?
Service Issues
I had an appointment with LoadUp, but the loader never arrived?
Is my time window guaranteed?