How do I get reimbursed if I cancel the appointment?

Please notify us and we will refund you according to our terms and conditions

You can cancel your order via our Track My Order tool. The Tool will provide you the appropriate refund as well as provide confirmation of that refund within minutes.  Alternatively, You can also reach us via email at support@goloadup.com or you can chat with us through our website.  Our team is available to assist you 8am to 8pm est Monday to Saturday and 9am to 7pm est Sunday. We will respond within 30 minutes.  If outside normal hours, we will respond the next business day.