We do our best to accommodate every time window request.
We do our best to accommodate every time window request. Unfortunately, there are sometimes unforeseeable circumstances that can cause delays during a route. LoadUp will keep you as informed as possible if this occurs during your pickup and will reschedule with no cost if you are not able to adjust your time window. While this scenario is rare, it can happen and we will be as accommodating as possible to make sure your items are picked up at your convenience.