What happens if I need to re-schedule or cancel my junk removal appointment?

Please reach out to us via email or chat and we will take care of you!

You view the real-time status of your order, obtain an ETA, view your Loaders contact information, make changes, reschedule or cancel your order via our Track My Order tool.  Alternatively, you can also reach us via email at support@goloadup.com or you can chat with us through our website.  Our team is available to assist you 8 am to 8 pm EST Monday to Sunday and 9 am to 7 pm EST Sunday.  If outside normal hours, we will respond the next business day.